Comments on: Liebherr Refrigerator

By: Annie

Annie — Wed, 17 Mar 2010 20:09:47 +0000

I’m a mother of 3 and i have the same problem with my liebherr fridge it’s a 48′ side by side. Freezer problems most.. I was wondering if liebherr did contact u or did anything to fix the problem… i have to defrost my fridge all the time every time i get new parts… that just crazy i don’t have the time…food is always in the garbage no where to put it.

By: Barbara

Barbara — Fri, 26 Feb 2010 17:53:19 +0000

I thank all of you for your comments (good and bad). We are remodeling a kitchen area and appliances are our hot topic right now. We have Kitchenaid now and except for the Dishwasher, we are not happy. We love the layout of the Liebherr and the available two doors in the 1911vi for a 36″ space. The Miele only has a single door available in that size. I have read many complaints about Miele clothes washers but nothing about the refrigerator. Liebherr and Miele and Thermador were the only ones that fit our design needs. I guess I will keep reading. Just wanted to say a big thank you.

By: Barbara in NYC

Barbara in NYC — Wed, 24 Feb 2010 21:29:30 +0000

Does anyone have experience with either of the new Liebherr 24″ bottom freezer models, CS 1311 or CS 1360? We need a narrow fridge for our apartment and the Liebherr size and layout seem just right, but problems with temperature regulation in the earlier models is giving us pause. We’re hoping perhaps Liebherr addressed some of these issues in their newer models…
Thanks.

By: Mark

Mark — Sat, 20 Feb 2010 14:05:17 +0000

So far a common thread seems to be a lot of ice maker issues and french door problems. I wonder how much of that is Liebherr trying to cater to the North American market with features that they feel they cant live without and that Liebherr might not have a deep background designing/building.
We just bought a 30″ Freeestanding(CS1611, LH door & no ice maker) it isn’t delivered yet but I’ll post more once we have had it for a while.

By: Paul in NYC

Paul in NYC — Mon, 15 Feb 2010 17:35:34 +0000

John in NYC:

We seem to be having the same problem with our Liebherr. I would like to know which service provider worked on your system. You can e-mail me at afn54821 [at] afn.org

Thanks,

Paul in NYC

By: John in NYC

John in NYC — Thu, 04 Feb 2010 00:50:16 +0000

My CS1350 was 2.5 years old when the freezer went on the fritz. Have been without a freezer for 4 months through 8 service calls, replaced sensor, magic putty, and new sealed system. Today the technician says its a faulty temperature display when the freezer obviously cannot even freeze water. I must say Liebherr has been responsive, but I’m not sure they know how to fix this, and seems here I’m not alone. I’m about to go postal!

By: Jessica

Jessica — Fri, 29 Jan 2010 22:08:38 +0000

We have the large one with the wine cooler on the top left side. This thing is horrible. The plastic containers and liners break all of the time. The ice machine just broke when I tried to pull it out but so much ice was built up the whole workings just ripped out of it. We’ve had this thing for just over a year. I’m so upset we bought this brand!

By: sarah

sarah — Sun, 24 Jan 2010 16:38:14 +0000

I do not get why “Disappointed” would accept shipment of any appliance that “looked like a bomb went off inside”. I have a Liebherr 30 inch stand alone bottom freezer. I love it. I made sure it was in perfect shape on delivery, leveled it properly and plugged it into a surge protected power source which is commonsense for any appliance that uses computer circuits.The comments about the quality of the interior are exaggerated and wrong. the white plastic seems about the same on any refrigerator I’ve seen. The nice thing about the interior and shelves is that you don’t lose food in it. You can see virtually everything with out pushing stuff around. It is quiet and very smart looking. I have a small galley kitchen and trading depth for height was a winner for me. It’s a shame that the Liebherr would be trashed by Disappointed when he must have purchased damaged goods.

By: Brian

Brian — Tue, 22 Dec 2009 14:30:17 +0000

Around Thanksgiving, my CS1350 had freezer temperature problems similar to the ones mentioned by other people. Liebherr finally said it was the sensor, not under warranty since mine is 3.5 years old. What annoyed me was that it took them 3 days to recommend a service rep.

I called the rep who never returned my call. In the meantime it started functioning correctly and did for the next four weeks, until last night. The problem is I am reluctant to pay a service person to come unless the unit is on the fritz. I don’t want to pay for a call for them to tell me, “Well, it is working now but I came so here’s the bill.”

Does anyone know whether it is really a sensor or the plumbers putty solution or an electronic board?
Or maybe I should just live with these ‘walkabouts’ – so far it has recovered eventually.

By: lqs

lqs — Sat, 05 Dec 2009 17:06:07 +0000

Got our Liebherr 36″ free-standing CS2062 fridge in Sept 2009 and paid $5500. Thought we had found the most amazing fridge ever, but now starting to wonder. We still really like the look of it and aside from an annoying squeak in the right door when we open it, it has worked very well. Like the lighting and drawers. However, today our freezer kept alarming and we now have frost build-up, ice and moisture throughout our freezer. No doors were left open and the superfrost option is doing nothing to help. It’s Saturday so cannot reach anyone who can help. The Canadian office did answer, but the gal had no idea where to find help. Needless to say, I’m really disappointed. We purposefully avoided so many other brands to be sure we didn’t get this outcome and now here we are and unfortunately we paid way too much to be having troubles so quickly.