Comments on: TropicAir Heater – what’s up with that?

By: Billie Vester

Billie Vester — Fri, 27 Mar 2009 01:21:49 +0000

TROPIC AIR IS A SCAM!!!! Listen to inside man. I Have one of these heaters and they do ok at heating a room but here is somthing that may shock you as it did me.I tested this with a Kw meter and it pulled two thirds of the amount of juice as my house furnace. Now you figure your furnace only runs every hour or so,TROPIC AIR runs solid with no on and off. It does not take to much figuring to see that you DO NOT want this product if you are trying to save hard earned money.

By: Brock

Brock — Mon, 09 Feb 2009 21:19:11 +0000

Also i just went to the tropicair website and the initial page is asking for a claim code to get a free gas card, but no other way to get to any other page. weird.

By: Brock

Brock — Mon, 09 Feb 2009 21:17:21 +0000

About a month ago, i bought not one, but two of the heaters you see in the paper ad up top. I liked them at first, although it took forever for the heater to heat up, and that it doesnt ever blow hot air, so it takes a while for a room to heat up on 1200 W. Forget about tryin to heat a room with the 800W setting. Anyway, i had one in my bedroom which i used quite regularly, and one in the living room i barely ever used. They BOTH stopped working within days of each other. When you press the button to turn it on, it beeps as usual, but no lights turn on and no heat blows out. How can they BOTH stop working at the same time? i dont get it.

By: rd

rd — Mon, 01 Dec 2008 20:17:01 +0000

TropicAir will have to give you a UPS tracking number.
customer service:
1 800-924-7964

By: Douglas Ellis

Douglas Ellis — Mon, 01 Dec 2008 20:10:50 +0000

How can I track my order?

By: Truth Be Known

Truth Be Known — Tue, 25 Nov 2008 04:18:59 +0000

I would like to give some accurate information to this forum so everyone can make an informed decision. 1. yes heat surge is a connected company/product. The marketing thus is similar.
2. the claim code really is a claim code good for 48 hours, while it is possible a new code could be published in a future paper there is not a guarantee.
3. this is not a scam, look at better business bureau…heat surge I know has had a lot of complaints but few in comparison to how many they sell…and all were settled to customer satisfaction.
4. I own a heat surge heater and amish mantle…they work great…the fire is not just a picture…it is a special lighting affect giving it the look of a real fireplace.
5. Tropicair is rebutable and for someone to say they work for the company and it is a scam…obviously that’s not true…if you work there than one of two things, it’s either a legitimate job selling them or you would not be telling people not to buy because you would be loosing out on the sales.

Please don’t listen to these foolish posting but take this information and do your self a favor, look into it…do your homework…and when your ready to know more call the company. Don’t base your purchases on people who have nothing better to do than tear up our economy by making false claims against companies.

By: jp

jp — Sat, 22 Nov 2008 15:29:37 +0000

In the section of FAQ on the website http://www.tropicairheater.com, the question (#8)asks,
“How many settings does the Tropic Air have ?”
The answer is (the first bullet point) :
” The Tropic Air has 3 cooling levels” (low,med,high)not sure about this asnwer. I am assuming that this is a heater. Do they mean that the heater is cooling itself or is this some sort of typo? I think that most of these words were borrowed from coolsurge’s FAQ, also and that this is a scam. Glad I did’nt buy and checked first.

By: HughHugh

HughHugh — Fri, 21 Nov 2008 14:54:40 +0000

So my husband read the ad, got excited, and purchased 2 (buy one get one free**). Total bill after shipping $396, and I’m not overly impressed. For starters – there are no manuals (I’d called – found out I needed to be authorized on the account – then they ship them separately)(however a real U.S. customer service reps answers after going through the menu – I was shocked)(then again I can access his credit card easier then getting a manual). The remote – it’s extra ($10 + shipping). My husband even ordered the extras and they haven’t come. As for energy consumption, I’ve compared it to my old oscillating space heater (which consumers 1.36 KWH/hr on high). The TropicAir unit definitely has more bells and whistles (which impressed him, but nto me). While my little heater unit is old, after 15 minutes I can bake myself in my office (~15×15 sq ft). If I remember the initial purchase correctly, it was on clearance at Lowe’s for about $20. The TropicAir Heater used 1.28 KWH/hr (tested with the same meter on Hi speed 1200 W (which registered slightly over)). However – I’m not very warm (this is even after the other heater was tested). My conclusion is that I would need to run it the full hour before I baked myself like the small heater. It’s also three times the size and needs to be refilled with water. If there is a way (and my husband agrees), I’ll let you know who the return process goes.
Please don’t buy this – just go to Lowe’s or better yet, your local family hardware store.

By: rd

rd — Tue, 18 Nov 2008 20:13:09 +0000

We don’t have any relationship with the TropicAir product. Your guess is as good as mine when they will run a new ad. Try contacting the company directly. Sometimes they will give you the same deal as the ad if you call them directly. The whole ‘code’ thing is just to get you revved-up about the ‘special’ offer. One little trick is to click on Terms and Conditions on the bottom of their web page and it will take you to a page where you can buy the item.
http://www.tropicairheater.com/

By: Krystal

Krystal — Tue, 18 Nov 2008 19:15:47 +0000

I would like to know when the next ad will come out. I have been looking for the last two weeks and nothing. Will you email me and let me know. when

thanks